Terms of service

1. Introduction

Welcome to our online store. By accessing or purchasing from our website, you agree to comply with and be bound by the following Terms & Policies. These terms apply to all visitors, customers, and users of our services. Please read them carefully before using our site.

 

2. Products & Usage

Our business specializes in silicone reusable soda lids designed to provide a convenient, eco-friendly alternative to disposable beverage covers.

While our products are made from high-quality, food-grade silicone, customers are responsible for proper usage, including:

• Ensuring lids are cleaned before and after each use

• Using the product only with compatible containers

• Avoiding exposure to extreme temperatures beyond recommended limits

We are not liable for damages resulting from misuse, improper handling, or failure to follow care instructions.

 

3. Orders & Payments

All orders placed through our website are subject to availability and confirmation. We reserve the right to:

• Refuse or cancel any order at our discretion

• Limit quantities per customer

• Correct pricing errors at any time

Payments must be completed at checkout using approved payment methods. By providing payment information, you represent that you are authorized to use the selected method.

 

4. Shipping & Delivery

We aim to process and ship orders promptly. However:

• Delivery times are estimates and may vary due to carrier delays

• We are not responsible for delays caused by shipping providers or customs

• Customers are responsible for providing accurate shipping information

Once an order has been shipped, the risk of loss transfers to the customer.

 

5. Returns & Refunds

Customer satisfaction is important to us. We accept returns under the following conditions:

• Items must be unused and in original packaging

• Return requests must be made within the specified return window (e.g., 14–30 days)

• Proof of purchase is required

Refunds will be issued after inspection of returned items. Shipping fees are non-refundable unless the return is due to our error or a defective product.

6. Product Safety Disclaimer

Our silicone lids are made from food-safe materials; however:

• They are not intended for use by children without adult supervision

• They should not be used with damaged containers or sharp edges

• Users with silicone sensitivities should consult a professional before use

We disclaim liability for any adverse reactions or injuries resulting from improper use.

 

7. Intellectual Property

All content on this website—including text, images, logos, and product designs—is the property of our business and is protected by intellectual property laws.

You may not:

• Reproduce, distribute, or exploit any content without permission

• Use our branding for commercial purposes without written consent

 

8. Privacy Policy

We respect your privacy and are committed to protecting your personal information. When you use our website, we may collect:

• Contact information (name, email, address)

• Payment details (processed securely via third-party providers)

• Usage data (cookies and analytics)

Your information is used to:

• Process orders

• Improve customer experience

• Communicate updates and promotions (if opted in)

We do not sell or rent your personal data to third parties.

 

9. Limitation of Liability

To the fullest extent permitted by law, our business shall not be liable for:

• Indirect, incidental, or consequential damages

• Losses resulting from product misuse

• Website interruptions or technical errors

Our total liability shall not exceed the amount paid for the product purchased.

 

10. Changes to Terms

We reserve the right to update or modify these Terms & Policies at any time. Changes will take effect immediately upon posting on our website. Continued use of the site constitutes acceptance of the updated terms.

 

11. Contact Information

If you have any questions about these Terms & Policies, please contact us through our website or customer support channels.